Shipping policy

Last Updated: 1st November 2025

Every CANTSAY® release is handled with precision.
Each order is packaged with intention and dispatched securely.

Shipping rates are displayed at checkout. Free shipping offers, where available, will be applied automatically.

You will receive a tracking link and reference number once your parcel leaves our facility.

Processing Time

Orders dispatch within 24–48 hours of payment confirmation.
During drop periods, please allow up to 3 business days due to high volume.

You will receive tracking once your order is shipped.

Shipping Times

Shipping times vary by courier and location. Delays may occur due to customs or carrier conditions.

Customs And Duties

International orders may incur duties or customs fees.
These charges are the responsibility of the customer.

Order Tracking

Once shipped, you will receive a tracking link via email/SMS.

Lost / Stolen Packages

Once handed to the carrier, responsibility transfers to the customer.
We assist where possible, but CANTSAY® is not liable for lost or stolen parcels.

Shipping Changes & Corrections

We cannot modify shipping details after the order is processed.
Ensure your address is correct before checkout.

Packaging

Each garment is sealed, protected, and boxed with collectible elements tied to the narrative of the collection.

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For shipping questions:
cantsaythebrand@gmail.com
Response within 24–48 hours